Cloud VPS Node Issue
Engineers are aware of an issue with a host node on the VPS Platform (KVM-2). Further updates will follow.
ALL customer VPS instances should be restored and back online. If any customers are continuing to see any issues please contact the support department by raising a ticket via the online portal. Engineers will be making an announcement in the coming days to potentially finish outstanding works on the VPS node under scheduled maintenance.
Customer VPS instances are starting to restore, engineers aim to have all VPS instances back within the hour.
Engineers have built a brand new replacement node and are currently in the process of restoring customer VPS instances. Further updates will follow shortly.
Engineers are continuing to work to restore the node. Apologies for any inconvenience caused by this.
Engineers are continuing to work to restore service on node kvm-2
Engineers are currently working to rectify a hardware fault on a node.
Engineers are currently investigating a fault with kvm-2. Customer VPS' may be intermittently accessible at this time, apologies for any inconvenience.