Connectivity Issue affecting Milton Keynes Network

Under Investigation
2019-11-14 10:32:58

Engineers are aware of an issue affecting customers on our Milton Keynes (MKDC-0/MKDC-1) networks. This is currently being investigated and further updates will follow

Latest Update

2019-11-18 16:42:28 By Technical Support
Status: Under Investigation
Message:

Engineers are continuing to work with TAC on this issue as there may be a reocurrence.  We will likely be scheduling a firmware update potentially in due course.


2019-11-14 12:34:20 By Technical Support
Status: Service Affecting Incident
Message:

We have engaged with TAC due to the instability we're seeing on gw7.  We are expecting to require a firmware ugprade on this which may require urgent maintenance.